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Incident history

September

No incidents reported

August
Delays provisioning new Honcho instances
Resolved

On August 17 between 4am-11am ET, provisioning of new Honcho instances was delayed by an issue in our upstream infrastructure platform. Existing instances were unaffected and continued serving requests normally throughout. All affected instances have since been provisioned successfully and the issue is resolved. No action is required.

August 17 at 07:15 PM UTC

Resolved after 0m

Critical Migration
Scheduled for August 4 at 02:30 PM UTC - August 4 at 05:20 PM UTC
Scheduled

We are doing critical maintenance on Honcho. Users may experience the service as unavailable during this window. Apologies for any inconvenience.

August 4 at 02:30 PM UTC
July
Auth Service Restored
Scheduled for July 28 at 03:21 AM UTC - July 28 at 03:30 AM UTC
Completed

Maintenance has ended and auth functions are properly accepting traffic again

July 28 at 03:21 AM UTC
API traffic recovering
Resolved

A manual mitigation was applied to our system to prevent saturation on our API gateway and allow traffic to recover

July 25 at 12:18 PM UTC

Resolved after 24m

Maintenance Complete
Scheduled for July 18 at 11:00 AM UTC - July 18 at 02:00 PM UTC
Completed

The maintenance period has ended

July 18 at 11:00 AM UTC